Terms & Conditions
Introduction
Welcome to Sensory5. By accessing or using our website and services, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully. If you do not agree with any part of these terms, you should not use our website or services.
1. Definitions
“Company” / “we” / “us” refers to Sensory5. “User” / “you” refers to anyone accessing or using our website or services.
2. Use of Our Services
You agree to use our website and services for lawful purposes only. You must not misuse our website, including uploading harmful content or attempting to access restricted areas. All content provided by Sensory5 is for informational purposes and may be updated or changed without notice.
3. Booking & Hiring Services
Booking a space through our website is subject to availability and confirmation. All bookings are final unless otherwise agreed. Users are responsible for providing accurate information when making a booking.
4. Payments
Any fees or charges for our services must be paid in full as per the booking confirmation. Additional fees may apply if extra services are requested.
5. Cancellation & Refund Policy
Cancellations must be made according to the terms communicated during booking. Refunds, if applicable, will be processed at the discretion of Sensory5 and in compliance with consumer protection laws.
6. Privacy & GDPR Compliance
We respect your privacy and are committed to protecting personal data in accordance with GDPR. Personal data collected (such as name, email, phone number) is used solely for service delivery and communication purposes. Data will not be shared with third parties except where required for legal or service purposes. You have the right to access, modify, or request deletion of your personal data by contacting us at info@sensory5.uk.
7. Intellectual Property
All content, images, logos, and materials on this website are owned by Sensory5 or its licensors. No content may be copied, reproduced, or used without prior written permission.
8. Limitation of Liability
Sensory5 is not liable for any direct, indirect, or consequential losses arising from the use of our website or services. We strive to provide accurate information, but we do not guarantee completeness or accuracy at all times.
9. Changes to Terms & Conditions
We may update these Terms & Conditions from time to time without prior notice. Users are encouraged to review this page regularly to stay informed.
10. Governing Law
These Terms & Conditions are governed by the laws of the United Kingdom. Any disputes arising from these terms will be resolved in the competent courts of the UK.
Contact Us
If you have any questions about these Terms & Conditions, please contact us:
Email: info@sensory5.uk
Phone: 01582 340800
Website: www.sensory5.uk